:root {

  --iac-navy:      #12263F;
  --iac-navy-dk:   #0B1A2D;
  --iac-navy-lt:   #1E3A5C;
  --iac-gold:      #C8992E;
  --iac-gold-dk:   #A87D1F;
  --iac-gold-lt:   #F5E9CC;

  --iac-green:     #1F7A4C;
  --iac-green-lt:  #E6F4EC;
  --iac-red:       #B3261E;
  --iac-red-lt:    #FCEAE9;
  --iac-amber:     #B7791F;
  --iac-amber-lt:  #FDF6E7;

  --iac-quote-en:     #EDF3FA;
  --iac-quote-pidgin: #FDF3E6;

  --iac-text:      #1C1C1E;
  --iac-muted:     #6B7280;
  --iac-border:    #E5E7EB;
  --iac-surface:   #F7F8FA;
  --iac-white:     #FFFFFF;

  --font-heading:  'Lora', Georgia, 'Times New Roman', serif;
  --font-body:     'Inter', "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;

  --radius:        8px;
  --radius-lg:     14px;
  --shadow:        0 2px 12px rgba(18, 38, 63, 0.08);
  --shadow-md:     0 4px 24px rgba(18, 38, 63, 0.12);

  --container:     1200px;
  --nav-height:    76px;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

[hidden] { display: none !important; }

html { scroll-behavior: smooth; }

body {
  font-family: var(--font-body);
  color: var(--iac-text);
  background: var(--iac-white);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;

  overflow-wrap: break-word;
}

img { max-width: 100%; display: block; }

h1, h2, h3, h4, h5, h6 {
  font-family: var(--font-heading);
  color: var(--iac-navy);
  line-height: 1.25;
  font-weight: 700;
}

h1 { font-size: 2.75rem; }
h2 { font-size: 2.125rem; }
h3 { font-size: 1.375rem; }
h4 { font-size: 1.125rem; }

a { color: var(--iac-navy); text-decoration: none; transition: color 0.2s; }
a:hover { color: var(--iac-gold-dk); }

.skip-link {
  position: absolute;
  left: -9999px;
  top: 0;
  z-index: 2000;
  padding: 12px 20px;
  background: var(--iac-navy);
  color: var(--iac-white);
  border-radius: 0 0 var(--radius) 0;
}

.skip-link:focus {
  left: 0;
  color: var(--iac-white);
}

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 3px solid var(--iac-gold);
  outline-offset: 2px;
}

.visually-hidden {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
}

.container {
  max-width: var(--container);
  margin: 0 auto;
  padding: 0 24px;
}

.section { padding: 80px 0; }
.section-grey { background: var(--iac-surface); }
.section-navy { background: var(--iac-navy); color: var(--iac-white); }
.section-navy h2 { color: var(--iac-white); }

.section-head {
  text-align: center;
  max-width: 760px;
  margin: 0 auto 48px;
}

.section-subtitle {
  color: var(--iac-muted);
  font-size: 1.0625rem;
  margin-top: 12px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 13px 28px;
  border: 2px solid transparent;
  border-radius: var(--radius);
  font-family: var(--font-body);
  font-size: 0.9375rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s, color 0.2s, border-color 0.2s;
  white-space: nowrap;
}

.btn-primary {
  background: var(--iac-navy);
  color: var(--iac-white);
  border-color: var(--iac-navy);
}

.btn-primary:hover {
  background: var(--iac-navy-dk);
  border-color: var(--iac-navy-dk);
  color: var(--iac-white);
}

.btn-gold {
  background: var(--iac-gold);
  color: var(--iac-navy-dk);
  border-color: var(--iac-gold);
}

.btn-gold:hover {
  background: var(--iac-gold-dk);
  border-color: var(--iac-gold-dk);
  color: var(--iac-white);
}

.btn-outline {
  background: transparent;
  color: var(--iac-navy);
  border-color: var(--iac-border);
}

.btn-outline:hover {
  border-color: var(--iac-navy);
  color: var(--iac-navy);
}

.btn-white {
  background: var(--iac-white);
  color: var(--iac-navy);
  border-color: var(--iac-white);
}

.btn-white:hover { background: var(--iac-gold-lt); color: var(--iac-navy-dk); }

.btn-white-outline {
  background: transparent;
  color: var(--iac-white);
  border-color: rgba(255, 255, 255, 0.6);
}

.btn-white-outline:hover {
  border-color: var(--iac-white);
  background: rgba(255, 255, 255, 0.1);
  color: var(--iac-white);
}

.btn-sm { padding: 9px 18px; font-size: 0.875rem; }
.btn-block { width: 100%; }

.btn:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

.btn-loading {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.spinner { animation: spin 1s linear infinite; }

@keyframes spin {
  from { transform: rotate(0deg); }
  to   { transform: rotate(360deg); }
}

.navbar {
  position: sticky;
  top: 0;
  z-index: 1000;
  background: var(--iac-white);
  border-bottom: 1px solid var(--iac-border);
}

.nav-container {
  max-width: var(--container);
  margin: 0 auto;
  padding: 0 24px;
  height: var(--nav-height);
  display: flex;
  align-items: center;
  gap: 24px;
}

.nav-logo {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-shrink: 0;
}

.nav-logo-img { height: 52px; width: auto; }

.nav-logo-mark {
  width: 38px;
  height: 38px;
  color: var(--iac-gold);
  flex-shrink: 0;
}

.nav-logo-text { display: flex; flex-direction: column; line-height: 1.1; }

.nav-wordmark {
  font-family: var(--font-heading);
  font-size: 1.375rem;
  font-weight: 700;
  color: var(--iac-navy);
}

.nav-tagline {
  font-size: 0.625rem;
  color: var(--iac-muted);
  font-style: italic;
  letter-spacing: 0.02em;
}

.nav-menu {
  display: flex;
  align-items: center;
  gap: 28px;
  margin-left: auto;
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 28px;
  list-style: none;
}

.nav-link {
  color: var(--iac-text);
  font-size: 0.9375rem;
  font-weight: 500;
  white-space: nowrap;
}

.nav-link:hover { color: var(--iac-gold-dk); }

.nav-link-active { color: var(--iac-navy); font-weight: 600; }

.nav-actions { display: flex; align-items: center; gap: 12px; }

.nav-toggle {
  display: none;
  margin-left: auto;
  background: transparent;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  padding: 9px 11px;
  cursor: pointer;
  color: var(--iac-navy);
}

.nav-toggle-bar {
  display: block;
  width: 20px;
  height: 2px;
  background: currentColor;
  border-radius: 2px;
}

.nav-toggle-bar + .nav-toggle-bar { margin-top: 4px; }

.footer {
  background: var(--iac-navy-dk);
  color: rgba(255, 255, 255, 0.75);
  padding: 64px 0 0;
  font-size: 0.9375rem;
}

.footer-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr 1.2fr;
  gap: 40px;
  padding-bottom: 48px;
}

.footer-badges { display: flex; align-items: flex-end; gap: 16px; flex-wrap: wrap; }

.footer-supported { display: flex; flex-direction: column; gap: 6px; }

.footer-supported-label {
  font-size: 0.75rem;
  font-weight: 600;
  line-height: 1;
  letter-spacing: 0.02em;
  color: rgba(255, 255, 255, 0.85);
}

.footer-badge {
  width: 92px;
  height: 92px;
  border-radius: var(--radius);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 4px;
  overflow: hidden;
}

.footer-badge img { width: 100%; height: 100%; object-fit: contain; }

.footer-heading {
  color: var(--iac-white);
  font-family: var(--font-heading);
  font-size: 1.0625rem;
  margin-bottom: 18px;
}

.footer-links { list-style: none; display: flex; flex-direction: column; gap: 11px; }

.footer-links a,
.footer-contact a { color: rgba(255, 255, 255, 0.75); }

.footer-links a:hover,
.footer-contact a:hover { color: var(--iac-gold); }

.footer-contact { display: flex; flex-direction: column; gap: 11px; }
.footer-contact span { display: block; }
.footer-contact strong { color: var(--iac-white); font-weight: 500; }

.footer-bottom {
  border-top: 1px solid rgba(255, 255, 255, 0.12);
  padding: 22px 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  flex-wrap: wrap;
  font-size: 0.875rem;
}

.footer-social { display: flex; gap: 20px; list-style: none; }
.footer-legal { display: flex; gap: 20px; list-style: none; }

.legal-date {
  color: var(--iac-muted);
  font-size: 0.9375rem;
  margin-bottom: 40px;
  padding-bottom: 20px;
  border-bottom: 1px solid var(--iac-border);
}
.legal-section { margin-bottom: 34px; }
.legal-heading {
  font-family: var(--font-heading);
  font-size: 1.125rem;
  color: var(--iac-navy);
  margin-bottom: 12px;
}
.legal-section p { margin-bottom: 12px; }
.legal-section p:last-child { margin-bottom: 0; }
.legal-list {
  list-style: disc;
  padding-left: 22px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 12px;
}
.legal-list li { line-height: 1.65; }
.legal-contact {
  display: grid;
  grid-template-columns: minmax(130px, auto) 1fr;
  gap: 8px 18px;
  margin-top: 4px;
}
.legal-contact dt { color: var(--iac-muted); }
.legal-contact dd { color: var(--iac-text); }

@media (max-width: 560px) {
  .legal-contact { grid-template-columns: 1fr; gap: 2px; }
  .legal-contact dd { margin-bottom: 10px; }
}

.error-page {
  max-width: 620px;
  margin: 0 auto;
  padding: 96px 24px;
  text-align: center;
}

.error-code {
  font-family: var(--font-heading);
  font-size: 5rem;
  color: var(--iac-gold);
  line-height: 1;
}

.error-page h1 { margin: 12px 0 16px; }
.error-page p { color: var(--iac-muted); margin-bottom: 32px; }

.page-header {
  background: var(--iac-navy);
  padding: 72px 0;
  text-align: center;
}

.page-header-title {
  color: var(--iac-white);
  font-size: 2.75rem;
}

.page-header-sub {
  color: rgba(255, 255, 255, 0.85);
  margin-top: 12px;
  font-size: 1.0625rem;
}

.split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 56px;
  align-items: center;
}

.split-text h2 { margin-bottom: 20px; }

.split-text p {
  color: var(--iac-muted);
  margin-bottom: 16px;
}

.split-text p:last-child { margin-bottom: 0; }

.split-media img {
  width: 100%;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
}

.about-list {
  list-style: none;
  margin: 0 0 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.about-list li {
  position: relative;
  padding-left: 26px;
  color: var(--iac-text);
  font-size: 0.9375rem;
}

.about-list li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 9px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--iac-gold);
}

.expert-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
}

.expert-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 32px 24px;
  text-align: center;
  transition: border-color 0.2s, box-shadow 0.2s, transform 0.2s;
}

.expert-card:hover {
  border-color: var(--iac-gold);
  box-shadow: var(--shadow-md);
  transform: translateY(-3px);
}

.expert-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 60px;
  height: 60px;
  margin: 0 auto 18px;
  border-radius: 50%;
  background: var(--iac-navy);
  color: var(--iac-gold);
}

.expert-icon .icon { width: 28px; height: 28px; }

.expert-title {
  font-size: 1.0625rem;
  margin-bottom: 12px;
}

.expert-desc {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.about-procedure-head {
  max-width: 760px;
  margin-bottom: 40px;
}

.about-procedure-head .section-subtitle { margin-top: 10px; }

.named-steps {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 28px;
}

.named-step {
  display: flex;
  align-items: flex-start;
  gap: 20px;
}

.named-step-number {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  border-radius: 50%;
  background: var(--iac-navy);
  color: var(--iac-gold);
  font-family: var(--font-heading);
  font-size: 1.125rem;
  font-weight: 700;
  line-height: 1;
}

.named-step-content { flex: 1; min-width: 0; }

.named-step-title {
  font-size: 1.125rem;
  margin-bottom: 6px;
}

.named-step-body {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.form-group { margin-bottom: 18px; }

.form-label {
  display: block;
  margin-bottom: 7px;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-navy);
}

.req { color: var(--iac-red); }

.form-control {
  width: 100%;
  padding: 12px 14px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  font-family: var(--font-body);
  font-size: 0.9375rem;
  color: var(--iac-text);
  background: var(--iac-white);
  transition: border-color 0.2s, box-shadow 0.2s;
}

.form-control::placeholder { color: #9CA3AF; }

.form-control:focus {
  outline: none;
  border-color: var(--iac-gold);
  box-shadow: 0 0 0 3px rgba(200, 153, 46, 0.18);
}

textarea.form-control { resize: vertical; min-height: 120px; }

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
}

.hp-field {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.alert {
  padding: 14px 16px;
  border-radius: var(--radius);
  margin-bottom: 20px;
  font-size: 0.9375rem;
  border-left: 3px solid transparent;
}

.alert-success {
  background: var(--iac-green-lt);
  border-left-color: var(--iac-green);
  color: #14532D;
}

.alert-error {
  background: var(--iac-red-lt);
  border-left-color: var(--iac-red);
  color: #7F1D1D;
}

.alert-warning {
  background: var(--iac-amber-lt);
  border-left-color: var(--iac-amber);
  color: #78350F;
}

.contact-layout {
  display: grid;
  grid-template-columns: 0.85fr 1.15fr;
  gap: 32px;
  align-items: start;
}

.contact-info {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.info-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 24px 20px;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.info-card:hover {
  border-color: var(--iac-gold);
  box-shadow: var(--shadow);
}

.info-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  border-radius: 10px;
  background: var(--iac-gold-lt);
  color: var(--iac-gold-dk);
  margin-bottom: 14px;
}

.info-icon .icon { width: 20px; height: 20px; }

.info-title {
  font-size: 1rem;
  margin-bottom: 8px;
}

.info-line {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.info-label { color: var(--iac-text); font-weight: 500; }

.contact-form-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 34px 32px;
  box-shadow: var(--shadow);
}

.contact-form-title { font-size: 1.5rem; }

.contact-form-sub {
  color: var(--iac-muted);
  font-size: 0.9375rem;
  margin: 8px 0 24px;
}

.map-wrap {
  border-radius: var(--radius-lg);
  overflow: hidden;
  border: 1px solid var(--iac-border);
  box-shadow: var(--shadow);
  aspect-ratio: 21 / 8;
}

.map-wrap iframe {
  width: 100%;
  height: 100%;
  border: 0;
  display: block;
}

.assistance { text-align: center; }
.assistance .section-head { margin-bottom: 24px; }

.assistance-phone {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: 1.0625rem;
  font-weight: 600;
}

.assistance-icon {
  display: inline-flex;
  color: var(--iac-gold-dk);
}

.assistance-icon .icon { width: 22px; height: 22px; }

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 2000;
  background: rgba(11, 26, 45, 0.6);
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding: 40px 20px;

  overflow-y: auto;
}

.modal-panel {
  position: relative;
  background: var(--iac-white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  width: 100%;
  max-width: 460px;
  padding: 34px 32px;
  margin: auto;
  animation: modal-in 0.18s ease-out;
}

@keyframes modal-in {
  from { opacity: 0; transform: translateY(-10px); }
  to   { opacity: 1; transform: translateY(0); }
}

.modal-close {
  position: absolute;
  top: 12px;
  right: 14px;
  background: transparent;
  border: none;
  font-size: 1.75rem;
  line-height: 1;
  color: var(--iac-muted);
  cursor: pointer;
  padding: 4px 8px;
  border-radius: var(--radius);
}

.modal-close:hover { color: var(--iac-navy); }

.auth-title { font-size: 1.5rem; }

.auth-sub {
  color: var(--iac-muted);
  font-size: 0.9375rem;
  margin: 8px 0 22px;
}

.auth-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  padding: 5px;
  margin-bottom: 16px;
}

.auth-tab {
  padding: 10px 12px;
  border: none;
  border-radius: 6px;
  background: transparent;
  font-family: var(--font-body);
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-muted);
  cursor: pointer;
  transition: background 0.2s, color 0.2s;
}

.auth-tab.is-active {
  background: var(--iac-navy);
  color: var(--iac-white);
}

.auth-role-note {
  background: var(--iac-gold-lt);
  border-left: 3px solid var(--iac-gold);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 11px 14px;
  font-size: 0.8125rem;
  color: var(--iac-navy-dk);
  margin-bottom: 16px;
}

.form-message:empty { display: none; }

.form-message {
  padding: 12px 14px;
  border-radius: var(--radius);
  margin-bottom: 18px;
  font-size: 0.875rem;
  border-left: 3px solid transparent;
}

.form-message-success {
  background: var(--iac-green-lt);
  border-left-color: var(--iac-green);
  color: #14532D;
}

.form-message-error {
  background: var(--iac-red-lt);
  border-left-color: var(--iac-red);
  color: #7F1D1D;
}

.form-message-info {
  background: var(--iac-surface);
  border-left-color: var(--iac-navy-lt);
  color: var(--iac-navy-dk);
}

.form-check {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin-bottom: 20px;
  font-size: 0.8125rem;
  color: var(--iac-muted);
}

.form-check input {
  margin-top: 3px;
  width: 16px;
  height: 16px;
  flex-shrink: 0;
  accent-color: var(--iac-navy);
}

.form-check a { text-decoration: underline; }

.form-hint {
  font-size: 0.75rem;
  color: var(--iac-muted);
  margin-top: 5px;
}

.otp-input {
  font-size: 1.5rem;
  letter-spacing: 0.5em;
  text-align: center;
  font-weight: 600;
  padding: 14px;
}

.otp-input::placeholder { letter-spacing: 0.5em; color: #D1D5DB; }

.auth-switch {
  margin-top: 20px;
  padding-top: 18px;
  border-top: 1px solid var(--iac-border);
  font-size: 0.875rem;
  color: var(--iac-muted);
  text-align: center;
}

.auth-forgot {
  text-align: right;
  font-size: 0.8125rem;
  margin: -8px 0 18px;
}

.auth-secondary {
  margin-top: 22px;
  padding-top: 20px;
  border-top: 1px solid var(--iac-border);
  text-align: center;
}

.auth-secondary p {
  font-size: 0.8125rem;
  color: var(--iac-muted);
  margin-bottom: 12px;
}

.link-btn {
  background: none;
  border: none;
  padding: 0;
  font-family: var(--font-body);
  font-size: inherit;
  color: var(--iac-navy);
  font-weight: 600;
  cursor: pointer;
  text-decoration: underline;
}

.link-btn:hover { color: var(--iac-gold-dk); }

.inline-form { display: inline; }
.nav-logout-form { display: inline-flex; }

.auth-page { padding: 64px 0 80px; }

.auth-card {
  max-width: 460px;
  margin: 0 auto;
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  padding: 34px 32px;
}

.dash-sub {
  color: var(--iac-muted);
  margin: 10px 0 28px;
}

.dash-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  margin-bottom: 28px;
}

.dash-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 26px 24px;
}

.dash-card-title {
  font-size: 1.0625rem;
  margin-bottom: 18px;
}

.dash-list dt {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--iac-muted);
  margin-top: 14px;
}

.dash-list dt:first-child { margin-top: 0; }

.dash-list dd {
  font-size: 0.9375rem;
  margin-top: 3px;
}

.capitalize { text-transform: capitalize; }

.dash-todo {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 11px;
}

.dash-todo li {
  position: relative;
  padding-left: 24px;
  font-size: 0.9375rem;
  color: var(--iac-muted);
}

.dash-todo li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 8px;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  border: 2px solid var(--iac-border);
}

.dash-logout { margin-top: 8px; }

.badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
}

.badge-success { background: var(--iac-green-lt); color: var(--iac-green); }
.badge-warning { background: var(--iac-amber-lt); color: var(--iac-amber); }
.badge-info { background: var(--iac-quote-en); color: var(--iac-navy); }

.alert-info {
  background: var(--iac-surface);
  border-left-color: var(--iac-navy-lt);
  color: var(--iac-navy-dk);
}

.container-narrow { max-width: 720px; }

.container-claim { max-width: 980px; }

.lead {
  color: var(--iac-muted);
  font-size: 1.0625rem;
  margin: 10px 0 28px;
  max-width: 620px;
}

.muted-note {
  color: var(--iac-muted);
  font-size: 0.875rem;
}

.back-link {
  margin-top: 28px;
  font-size: 0.9375rem;
}

.empty-state {
  background: var(--iac-surface);
  border: 1px dashed var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 48px 24px;
  text-align: center;
  color: var(--iac-muted);
}

.alert-action {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.badge-muted { background: var(--iac-border); color: var(--iac-muted); }
.badge-error { background: var(--iac-red-lt); color: var(--iac-red); }

.btn-danger {
  background: var(--iac-red);
  color: var(--iac-white);
  border-color: var(--iac-red);
}

.btn-danger:hover {
  background: #8F1E17;
  border-color: #8F1E17;
  color: var(--iac-white);
}

.form-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
  padding: 30px 28px;
}

.form-card-title {
  font-size: 1.1875rem;
  margin-bottom: 20px;
}

.form-card-sub {
  font-size: 0.9375rem;
  color: var(--iac-muted);
  margin-bottom: 20px;
}

.form-card-title + .form-card-sub { margin-top: -12px; }

.status-card {
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-left: 4px solid var(--iac-amber);
  border-radius: 0 var(--radius-lg) var(--radius-lg) 0;
  padding: 26px 26px;
  margin-bottom: 28px;
}

.status-card-success { border-left-color: var(--iac-green); }
.status-card-error { border-left-color: var(--iac-red); }

.status-title {
  font-size: 1.1875rem;
  margin: 12px 0 10px;
}

.status-card p { color: var(--iac-muted); margin-bottom: 10px; }
.status-card .btn { margin-top: 8px; }

.reject-reason {
  background: var(--iac-red-lt);
  border-left: 3px solid var(--iac-red);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 13px 15px;
  color: #7F1D1D;
  font-size: 0.9375rem;
}

.file-input {
  padding: 10px 12px;
  cursor: pointer;
  background: var(--iac-surface);
}

.file-input::file-selector-button {
  margin-right: 12px;
  padding: 8px 14px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-white);
  font-family: var(--font-body);
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-navy);
  cursor: pointer;
}

.file-input::file-selector-button:hover {
  border-color: var(--iac-gold);
}

.file-feedback:empty { display: none; }

.file-feedback {
  margin-top: 7px;
  font-size: 0.8125rem;
}

.file-feedback-ok { color: var(--iac-green); }
.file-feedback-error { color: var(--iac-red); }

.privacy-note {
  display: flex;
  gap: 12px;
  align-items: flex-start;
  background: var(--iac-surface);
  border-radius: var(--radius);
  padding: 14px 16px;
  margin-bottom: 22px;
}

.privacy-note p {
  font-size: 0.8125rem;
  color: var(--iac-muted);
}

.privacy-icon {
  color: var(--iac-gold-dk);
  flex-shrink: 0;
}

.privacy-icon .icon { width: 20px; height: 20px; }

.admin-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 20px;
}

.admin-tab {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 15px;
  border: 1px solid var(--iac-border);
  border-radius: 999px;
  background: var(--iac-white);
  color: var(--iac-text);
  font-size: 0.875rem;
  font-weight: 600;
  text-decoration: none;
  white-space: nowrap;
  transition: border-color 0.15s ease, background 0.15s ease, color 0.15s ease;
}

.admin-tab:hover {
  border-color: var(--iac-navy-lt);
  background: var(--iac-surface);
}

.admin-tab.is-active {
  background: var(--iac-navy);
  border-color: var(--iac-navy);
  color: var(--iac-white);
}

.admin-tab:focus-visible {
  outline: 2px solid var(--iac-gold);
  outline-offset: 2px;
}

.admin-tab-count {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 22px;
  height: 22px;
  padding: 0 6px;
  background: var(--iac-surface);
  color: var(--iac-muted);
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
}

.admin-tab.is-active .admin-tab-count {
  background: rgba(255, 255, 255, 0.18);
  color: var(--iac-white);
}

.table-wrap {
  overflow-x: auto;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
}

.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.9375rem;
  background: var(--iac-white);
}

.data-table thead {
  background: var(--iac-surface);
}

.data-table th {
  text-align: left;
  padding: 13px 16px;
  font-family: var(--font-body);
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--iac-muted);
  font-weight: 600;
  white-space: nowrap;
}

.data-table td {
  padding: 14px 16px;
  border-top: 1px solid var(--iac-border);
  vertical-align: middle;
}

.data-table tbody tr:hover { background: var(--iac-surface); }

.cell-sub {
  display: block;
  font-size: 0.8125rem;
  color: var(--iac-muted);
  margin-top: 2px;
}

.cell-action { text-align: right; white-space: nowrap; }

.review-layout {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  margin-bottom: 28px;
}

.doc-number {
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  background: var(--iac-surface);
  padding: 3px 8px;
  border-radius: 4px;
  font-size: 0.9375rem;
}

.doc-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-bottom: 14px;
}

.doc-item { min-width: 0; }

.doc-side {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--iac-muted);
  margin-bottom: 8px;
}

.doc-image {
  width: 100%;
  border-radius: var(--radius);
  border: 1px solid var(--iac-border);
  background: var(--iac-surface);
}

.doc-pdf {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 28px 16px;
  border: 1px dashed var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-surface);
  font-size: 0.875rem;
  font-weight: 500;
}

.doc-pdf:hover { border-color: var(--iac-gold); }
.doc-pdf .icon { width: 26px; height: 26px; color: var(--iac-gold-dk); }

.doc-meta {
  font-size: 0.75rem;
  color: var(--iac-muted);
  margin-top: 7px;
}

.decision-card { border-top: 3px solid var(--iac-gold); }

.decision-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.form-section {
  border: none;
  border-top: 1px solid var(--iac-border);
  padding: 26px 0 0;
  margin: 0 0 26px;
}

.form-section:first-of-type {
  border-top: none;
  padding-top: 0;
}

.form-section-title {
  font-family: var(--font-heading);
  font-size: 1.0625rem;
  font-weight: 700;
  color: var(--iac-navy);
  padding: 0;
  margin-bottom: 18px;
}

.form-prefill {
  background: var(--iac-surface);
  border-radius: var(--radius);
  padding: 12px 14px;
  font-size: 0.8125rem;
  color: var(--iac-muted);
  margin-bottom: 18px;
}

.radio-row {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
  margin-top: 4px;
}

.radio-option {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 0.9375rem;
  cursor: pointer;
}

.radio-option input {
  width: 16px;
  height: 16px;
  accent-color: var(--iac-navy);
  cursor: pointer;
}

.guarantor-block {
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 20px 20px 4px;
  margin-bottom: 18px;
}

.guarantor-title {
  font-size: 0.9375rem;
  margin-bottom: 16px;
  color: var(--iac-navy);
}

.declaration-block {
  background: var(--iac-surface);
  border-left: 3px solid var(--iac-gold);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 18px 20px;
}

.declaration-block > p {
  font-size: 0.875rem;
  color: var(--iac-muted);
  margin-bottom: 18px;
}

.cert-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.cert-list li {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 11px 13px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-surface);
  flex-wrap: wrap;
}

.cert-link {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  font-size: 0.9375rem;
  font-weight: 500;
  min-width: 0;
}

.cert-link .icon { width: 18px; height: 18px; color: var(--iac-gold-dk); flex-shrink: 0; }

.cert-name { overflow-wrap: anywhere; }

.cert-meta {
  font-size: 0.75rem;
  color: var(--iac-muted);
  white-space: nowrap;
}

.detail-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 28px;
}

.guarantor-card {
  background: var(--iac-surface);
  border-radius: var(--radius);
  padding: 16px 18px;
}

.case-block {
  border-left: 3px solid var(--iac-border);
  padding: 4px 0 4px 14px;
  margin: 14px 0;
}

.case-label {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--iac-muted);
  margin-bottom: 4px;
}

.case-block p:last-child {
  font-size: 0.9375rem;
  color: var(--iac-text);
}

.admin-links {
  display: inline-flex;
  gap: 10px;
  flex-wrap: wrap;
}

.toast-stack {
  position: fixed;
  top: 20px;
  right: 20px;
  z-index: 3000;
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-width: 380px;
  pointer-events: none;
}

.toast {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  border-radius: var(--radius);
  background: var(--iac-white);
  border-left: 4px solid var(--iac-navy-lt);
  box-shadow: var(--shadow-md);
  font-size: 0.9375rem;
  pointer-events: auto;
  animation: toast-in 0.22s ease-out;
}

.toast-success { border-left-color: var(--iac-green); }
.toast-error { border-left-color: var(--iac-red); }
.toast-info { border-left-color: var(--iac-navy-lt); }

.toast-text { flex: 1; min-width: 0; }

.toast-close {
  background: none;
  border: none;
  font-size: 1.25rem;
  line-height: 1;
  color: var(--iac-muted);
  cursor: pointer;
  padding: 0 2px;
  flex-shrink: 0;
}

.toast-close:hover { color: var(--iac-navy); }

.toast.is-leaving { animation: toast-out 0.2s ease-in forwards; }

@keyframes toast-in {
  from { opacity: 0; transform: translateX(24px); }
  to { opacity: 1; transform: translateX(0); }
}

@keyframes toast-out {
  from { opacity: 1; transform: translateX(0); }
  to { opacity: 0; transform: translateX(24px); }
}

.confirm-backdrop { align-items: center; }

.confirm-panel {
  background: var(--iac-white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  width: 100%;
  max-width: 420px;
  padding: 30px 28px 26px;
  margin: auto;
  text-align: center;
  animation: modal-in 0.18s ease-out;
}

.confirm-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 52px;
  height: 52px;
  margin: 0 auto 16px;
  border-radius: 50%;
  font-family: var(--font-heading);
  font-size: 1.5rem;
  font-weight: 700;
}

.confirm-icon-primary { background: var(--iac-gold-lt); color: var(--iac-gold-dk); }
.confirm-icon-danger { background: var(--iac-red-lt); color: var(--iac-red); }

.confirm-title { font-size: 1.1875rem; margin-bottom: 10px; }

.confirm-body {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.confirm-note {
  margin-top: 14px;
  padding: 11px 14px;
  background: var(--iac-gold-lt);
  border-radius: var(--radius);
  font-size: 0.875rem;
  color: var(--iac-navy-dk);
  font-weight: 500;
}

.confirm-actions {
  display: flex;
  gap: 12px;
  margin-top: 24px;
}

.confirm-actions .btn { flex: 1; }

.doc-group { margin-bottom: 26px; }
.doc-group-desc { margin-bottom: 18px; }

.active-doc {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-left: 4px solid var(--iac-green);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 16px 18px;
  margin-bottom: 20px;
}

.active-doc-name {
  font-weight: 600;
  margin: 8px 0 4px;
  font-size: 0.9375rem;
}

.doc-upload {
  border-top: 1px solid var(--iac-border);
  padding-top: 20px;
}

.version-history {
  margin-top: 20px;
  border-top: 1px solid var(--iac-border);
  padding-top: 16px;
}

.version-history summary {
  cursor: pointer;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-navy);
  margin-bottom: 14px;
}

.version-history summary:hover { color: var(--iac-gold-dk); }

.version-history .cell-action {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.icon {
  width: 24px;
  height: 24px;
  display: block;
  flex-shrink: 0;
}

.hero {
  padding: 96px 0 52px;
  text-align: center;
}

.hero-title {
  font-size: 3rem;
  max-width: 900px;
  margin: 0 auto;
}

.hero-sub {
  max-width: 660px;
  margin: 22px auto 0;
  color: var(--iac-muted);
  font-size: 1.125rem;
}

.hero-actions {
  margin-top: 36px;
  display: flex;
  gap: 14px;
  justify-content: center;
  flex-wrap: wrap;
}

.hero-image-section { padding-bottom: 80px; }

.hero-image {
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-md);
  aspect-ratio: 21 / 9;
}

.hero-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.hero-image-placeholder {
  width: 100%;
  height: 100%;
  background: linear-gradient(135deg, var(--iac-navy) 0%, var(--iac-navy-lt) 55%, var(--iac-gold) 100%);
  display: flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  padding: 20px;
  color: rgba(255, 255, 255, 0.85);
  font-size: 0.875rem;
  letter-spacing: 0.02em;
}

.who-we-are-tagline {
  margin-top: 10px;
  font-weight: 600;
  color: var(--iac-navy);
  font-size: 1.0625rem;
}

.who-we-are-body {
  max-width: 900px;
  margin: 0 auto;
  text-align: center;
  color: var(--iac-muted);
  font-size: 1.0625rem;
}

.service-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
}

.service-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 28px 24px;
  transition: border-color 0.2s, box-shadow 0.2s, transform 0.2s;
}

.service-card:hover {
  border-color: var(--iac-gold);
  box-shadow: var(--shadow-md);
  transform: translateY(-3px);
}

.service-icon,
.review-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: var(--iac-gold-lt);
  color: var(--iac-gold-dk);
  margin-bottom: 18px;
}

.service-title {
  font-size: 1.0625rem;
  margin-bottom: 10px;
}

.service-desc {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.fee-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 28px;
}

.fee-card {
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 40px 30px;
  text-align: center;
  transition: background 0.2s, border-color 0.2s, box-shadow 0.2s;
}

.fee-card:hover {
  background: var(--iac-gold-lt);
  border-color: var(--iac-gold);
  box-shadow: var(--shadow-md);
}

.fee-card:hover .fee-note { background: var(--iac-white); }

.fee-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 64px;
  height: 64px;
  margin: 0 auto 22px;
  border-radius: 50%;
  background: var(--iac-navy);
  color: var(--iac-gold);
}

.fee-icon .icon { width: 30px; height: 30px; }

.fee-title { margin-bottom: 14px; }

.fee-desc {
  color: var(--iac-muted);
  font-size: 0.9375rem;
}

.fee-note {
  margin-top: 20px;
  padding: 14px 16px;
  background: var(--iac-gold-lt);
  border-left: 3px solid var(--iac-gold);
  border-radius: 0 var(--radius) var(--radius) 0;
  text-align: left;
  font-size: 0.875rem;
  color: var(--iac-navy-dk);
}

.experts-section { padding: 8px 0 80px; }

.experts-banner {
  background: var(--iac-navy);
  border-radius: var(--radius-lg);
  padding: 52px 40px;
  text-align: center;
}

.experts-title {
  color: var(--iac-white);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-size: 1.75rem;
  margin-bottom: 16px;
}

.experts-body {
  color: rgba(255, 255, 255, 0.85);
  max-width: 780px;
  margin: 0 auto;
}

.procedure-list {
  list-style: none;
  max-width: 900px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.procedure-step {
  display: flex;
  align-items: flex-start;
  gap: 24px;
  padding: 28px 30px;
  border-radius: var(--radius-lg);
  border: 1px solid transparent;
}

.procedure-step:nth-child(odd) {
  background: var(--iac-gold-lt);
  border-color: rgba(200, 153, 46, 0.4);
}

.procedure-step:nth-child(even) {
  background: var(--iac-navy);
  border-color: var(--iac-navy);
}

.procedure-step:nth-child(even) .procedure-title { color: var(--iac-white); }
.procedure-step:nth-child(even) .procedure-body { color: rgba(255, 255, 255, 0.85); }

.procedure-number {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 56px;
  height: 56px;
  flex-shrink: 0;
  border-radius: 50%;
  font-family: var(--font-heading);
  font-size: 1.5rem;
  font-weight: 700;
  line-height: 1;
}

.procedure-step:nth-child(odd) .procedure-number {
  background: var(--iac-navy);
  color: var(--iac-gold);
}

.procedure-step:nth-child(even) .procedure-number {
  background: var(--iac-gold);
  color: var(--iac-navy-dk);
}

.procedure-content { flex: 1; min-width: 0; }

.procedure-title {
  font-size: 1.1875rem;
  margin-bottom: 8px;
}

.procedure-body { color: var(--iac-muted); }

.review-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
}

.review-card {
  background: var(--iac-white);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 26px 24px;
  display: flex;
  flex-direction: column;
  transition: border-color 0.2s, box-shadow 0.2s, transform 0.2s;
}

.review-card:hover {
  border-color: var(--iac-gold);
  box-shadow: var(--shadow-md);
  transform: translateY(-3px);
}

.review-icon { margin-bottom: 16px; }

.review-category {
  font-size: 1.0625rem;
  margin-bottom: 16px;
}

.review-quote {
  border-radius: var(--radius);
  padding: 16px 18px;
  font-size: 0.9375rem;
  font-style: italic;
  line-height: 1.6;
}

.review-quote + .review-quote { margin-top: 12px; }

.review-quote p::before { content: '\201C'; }
.review-quote p::after  { content: '\201D'; }

.review-quote-en {
  background: var(--iac-quote-en);
  border-left: 3px solid var(--iac-navy-lt);
  color: var(--iac-navy-dk);
}

.review-quote-pidgin {
  background: var(--iac-quote-pidgin);
  border-left: 3px solid var(--iac-gold);
  color: var(--iac-navy-dk);
}

.cta-band {
  background: var(--iac-navy);
  padding: 76px 0;
  text-align: center;
}

.cta-title {
  color: var(--iac-white);
  max-width: 760px;
  margin: 0 auto 32px;
}

.cta-actions {
  display: flex;
  gap: 14px;
  justify-content: center;
  flex-wrap: wrap;
}

.claim-steps {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 24px;
  margin-bottom: 34px;
}

.claim-step {
  display: flex;
  align-items: flex-start;
  gap: 18px;
}

.claim-step-number {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  flex-shrink: 0;
  border-radius: 50%;
  background: var(--iac-navy);
  color: var(--iac-gold);
  font-family: var(--font-heading);
  font-size: 1rem;
  font-weight: 700;
  line-height: 1;
}

.claim-step-body { flex: 1; min-width: 0; }

.claim-step-title {
  font-size: 1.0625rem;
  margin-bottom: 6px;
}

.claim-step-body p {
  color: var(--iac-muted);
  font-size: 0.9375rem;
  margin-bottom: 12px;
}

.claim-step-body p:last-child { margin-bottom: 0; }

.download-meta {
  font-size: 0.75rem;
  margin-top: 10px;
  margin-bottom: 0;
}

.tracking-header {
  text-align: center;
  padding: 26px 20px;
  margin-bottom: 26px;
  background: var(--iac-navy);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow);
}

.tracking-label {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: var(--iac-gold);
  margin-bottom: 8px;
}

.tracking-code {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 1.75rem;
  font-weight: 700;
  letter-spacing: 0.12em;
  color: var(--iac-white);
  margin-bottom: 12px;
  overflow-wrap: anywhere;
}

.tracking-header .badge { margin: 0 3px; }

.tracking-cell {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.8125rem;
  font-weight: 600;
  color: var(--iac-navy);
  white-space: nowrap;
}

.status-headline {
  font-size: 1.0625rem;
  font-weight: 500;
  color: var(--iac-text);
  margin-bottom: 8px;
}

.timeline {
  list-style: none;
  border-left: 2px solid var(--iac-border);
  margin-left: 6px;
  padding-left: 0;
}

.timeline-item {
  position: relative;
  padding: 0 0 22px 24px;
}

.timeline-item:last-child { padding-bottom: 0; }

.timeline-dot {
  position: absolute;
  left: -7px;
  top: 4px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--iac-border);
  border: 2px solid var(--iac-white);
}

.timeline-item.is-current .timeline-dot {
  background: var(--iac-gold);
  box-shadow: 0 0 0 3px var(--iac-gold-lt);
}

.timeline-body { min-width: 0; }

.timeline-title {
  font-size: 0.9375rem;
  font-weight: 600;
  color: var(--iac-text);
  margin-bottom: 3px;
}

.timeline-title .muted-note {
  display: inline;
  font-weight: 400;
  margin-bottom: 0;
}

.timeline-note {
  font-size: 0.875rem;
  color: var(--iac-text);
  background: var(--iac-surface);
  border-radius: var(--radius);
  padding: 9px 12px;
  margin: 6px 0;
  overflow-wrap: anywhere;
}

.timeline-time {
  font-size: 0.75rem;
  color: var(--iac-muted);
}

.help-note {
  border: 1px dashed var(--iac-border);
  border-radius: var(--radius);
  padding: 16px 18px;
  margin-top: 26px;
  background: var(--iac-surface);
}

.help-note p {
  font-size: 0.9375rem;
  color: var(--iac-muted);
}

.open-claims {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin: 10px 0;
}

.open-claims li {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.open-claims a {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.875rem;
  font-weight: 600;
}

.doc-kind-badge {
  margin-left: 8px;
  vertical-align: middle;
}

.claim-summary-list {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 16px;
}

.claim-summary {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  padding: 12px 14px;
  border: 1px solid var(--iac-border);
  border-left: 3px solid var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-surface);
}

.claim-summary.is-open { border-left-color: var(--iac-gold); }

.claim-summary-code {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.875rem;
  font-weight: 600;
}

.claim-summary-meta {
  flex-basis: 100%;
  font-size: 0.75rem;
  color: var(--iac-muted);
}

.tracking-input {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 1.0625rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.tracking-input::placeholder {
  letter-spacing: 0.08em;
  text-transform: none;
}

.track-more {
  margin-top: 22px;
  padding: 18px 20px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-surface);
}

.track-more p {
  font-size: 0.9375rem;
  color: var(--iac-muted);
  margin-bottom: 16px;
}

.track-more-actions {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.assigned-expert {
  border: 1px solid var(--iac-border);
  border-left: 3px solid var(--iac-gold);
  border-radius: var(--radius);
  background: var(--iac-surface);
  padding: 16px 18px;
  margin-bottom: 16px;
}

.assigned-expert-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.assigned-expert-name {
  font-family: var(--font-heading);
  font-size: 1.0625rem;
  font-weight: 600;
  color: var(--iac-navy);
}

.assigned-expert-role {
  font-size: 0.8125rem;
  color: var(--iac-muted);
  margin-top: 2px;
}

.unassign-block {
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  padding: 12px 15px;
  margin-bottom: 8px;
}

.unassign-block summary {
  cursor: pointer;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-red);
}

.unassign-block summary:hover { text-decoration: underline; }

.unassign-block[open] summary { margin-bottom: 14px; }

.assign-picker {
  margin-top: 20px;
  padding-top: 20px;
  border-top: 1px solid var(--iac-border);
}

.assign-picker-title {
  font-family: var(--font-heading);
  font-size: 1rem;
  color: var(--iac-navy);
  margin-bottom: 10px;
}

.expert-choices {
  border: 0;
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin: 16px 0 20px;
}

.expert-choice {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 13px 15px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease;
}

.expert-choice:hover { border-color: var(--iac-gold); }

.expert-choice input[type="radio"] {
  margin-top: 3px;
  flex-shrink: 0;
  accent-color: var(--iac-gold-dk);
}

.expert-choice.is-full {
  background: var(--iac-surface);
  cursor: not-allowed;
  opacity: 0.75;
}

.expert-choice.is-full:hover { border-color: var(--iac-border); }

.expert-choice-body {
  display: flex;
  flex-direction: column;
  gap: 3px;
  min-width: 0;
}

.expert-choice-name {
  display: flex;
  align-items: center;
  gap: 9px;
  flex-wrap: wrap;
  font-size: 0.9375rem;
  font-weight: 500;
  color: var(--iac-text);
}

.expert-choice-meta {
  font-size: 0.8125rem;
  color: var(--iac-muted);
}

.past-assignments { margin-top: 18px; }

.staff-count {
  font-family: var(--font-body);
  font-size: 0.75rem;
  font-weight: 500;
  color: var(--iac-muted);
  margin-left: 8px;
  vertical-align: middle;
}

.staff-actions {
  display: inline-flex;
  gap: 8px;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.pipeline {
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 2px;
  margin-bottom: 14px;
}

.pipeline-step {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 11px 2px;
  border-bottom: 1px solid var(--iac-border);
  font-size: 0.9375rem;
}

.pipeline-step:last-child { border-bottom: 0; }

.pipeline-step a {
  color: var(--iac-text);
  text-decoration: none;
}

.pipeline-step a:hover {
  color: var(--iac-gold-dk);
  text-decoration: underline;
}

.pipeline-heading {
  margin: 4px 0 2px;
  padding-top: 14px;
  border-top: 1px solid var(--iac-border);
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--iac-muted);
}

.pipeline-endings .pipeline-step {
  padding: 9px 2px;
  border-bottom: 0;
  font-size: 0.875rem;
}

.pipeline-endings .pipeline-step a { color: var(--iac-muted); }

.pipeline-endings .pipeline-step a:hover { color: var(--iac-gold-dk); }

.report-block {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: 0.9375rem;
  line-height: 1.65;
  color: var(--iac-text);
  background: var(--iac-surface);
  border-left: 3px solid var(--iac-gold);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 15px 17px;
  margin-bottom: 12px;
}

.expert-report {
  border: 1px solid var(--iac-border);
  border-left: 3px solid var(--iac-green);
  border-radius: var(--radius);
  padding: 16px 18px;
  margin-top: 16px;
}

.expert-report .report-block {
  border-left-color: var(--iac-green);
  margin-bottom: 0;
}

.expert-report-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 12px;
}

.is-closed-row { opacity: 0.7; }

.is-closed-row .tracking-cell { color: var(--iac-muted); }

@media (max-width: 1200px) {
  .hero-title { font-size: 2.625rem; }
  .service-grid { gap: 20px; }
}

@media (max-width: 1024px) {
  h1 { font-size: 2.25rem; }
  h2 { font-size: 1.875rem; }
  .section { padding: 64px 0; }
  .footer-grid { grid-template-columns: 1fr 1fr; gap: 36px; }

  .hero { padding: 72px 0 40px; }
  .hero-title { font-size: 2.25rem; }
  .hero-image { aspect-ratio: 16 / 9; }
  .hero-image-section { padding-bottom: 64px; }

  .service-grid { grid-template-columns: repeat(2, 1fr); }
  .review-grid { grid-template-columns: repeat(2, 1fr); }

  .experts-section { padding-bottom: 64px; }
  .experts-banner { padding: 40px 28px; }
  .cta-band { padding: 60px 0; }

  .page-header { padding: 56px 0; }
  .page-header-title { font-size: 2.25rem; }

  .split { gap: 36px; }
  .expert-grid { grid-template-columns: repeat(2, 1fr); }

  .contact-layout { grid-template-columns: 1fr; gap: 28px; }
  .contact-info { grid-template-columns: repeat(3, 1fr); }
  .map-wrap { aspect-ratio: 16 / 9; }
}

@media (max-width: 768px) {
  h1 { font-size: 1.875rem; }
  h2 { font-size: 1.5rem; }
  .section { padding: 48px 0; }
  .section-head { margin-bottom: 32px; }

  .nav-toggle { display: block; }

  .nav-menu {
    position: absolute;
    top: var(--nav-height);
    left: 0;
    right: 0;
    background: var(--iac-white);
    border-bottom: 1px solid var(--iac-border);
    box-shadow: var(--shadow-md);
    flex-direction: column;
    align-items: stretch;
    gap: 0;
    padding: 12px 24px 20px;
    margin-left: 0;
    display: none;
  }

  .nav-menu.is-open { display: flex; }

  .nav-links { flex-direction: column; align-items: stretch; gap: 0; }

  .nav-links li { border-bottom: 1px solid var(--iac-border); }

  .nav-link { display: block; padding: 14px 0; }

  .nav-actions { flex-direction: column; align-items: stretch; gap: 10px; padding-top: 16px; }

  .nav-tagline { display: none; }

  .footer { padding-top: 48px; }
  .footer-bottom { justify-content: center; text-align: center; }

  .hero { padding: 56px 0 32px; }
  .hero-title { font-size: 1.875rem; }
  .hero-sub { font-size: 1rem; }
  .hero-image { aspect-ratio: 4 / 3; }
  .hero-image-section { padding-bottom: 48px; }

  .service-grid { grid-template-columns: 1fr; }
  .fee-grid { grid-template-columns: 1fr; }
  .review-grid { grid-template-columns: 1fr; }

  .fee-card { padding: 30px 22px; }
  .who-we-are-body { font-size: 1rem; text-align: left; }

  .experts-section { padding-bottom: 48px; }
  .experts-banner { padding: 32px 22px; }
  .experts-title { font-size: 1.375rem; }

  .procedure-step { padding: 22px 20px; gap: 18px; }
  .procedure-number { width: 46px; height: 46px; font-size: 1.25rem; }
  .cta-band { padding: 48px 0; }

  .page-header { padding: 44px 0; }
  .page-header-title { font-size: 1.875rem; }
  .page-header-sub { font-size: 1rem; }

  .split { grid-template-columns: 1fr; gap: 28px; }
  .split-reverse .split-media { order: 2; }
  .split-reverse .split-text { order: 1; }

  .expert-grid { grid-template-columns: 1fr; }
  .about-procedure-head { margin-bottom: 28px; }
  .named-steps { gap: 22px; }

  .claim-steps { gap: 20px; }

  .track-more-actions .btn { width: 100%; }

  .assigned-expert-head { flex-direction: column; gap: 8px; }
  .expert-choice { padding: 12px 13px; }
  .tracking-header { padding: 22px 16px; }
  .tracking-code { font-size: 1.5rem; letter-spacing: 0.1em; }

  .claim-summary-code { flex-basis: 100%; }

  .contact-info { grid-template-columns: 1fr 1fr; }
  .contact-form-card { padding: 26px 22px; }
  .contact-form-title { font-size: 1.25rem; }
  .form-row { grid-template-columns: 1fr; gap: 0; }
  .map-wrap { aspect-ratio: 4 / 3; }

  .dash-grid { grid-template-columns: 1fr; }
  .auth-page { padding: 40px 0 56px; }
  .review-layout { grid-template-columns: 1fr; }
}

@media (max-width: 480px) {
  .container, .nav-container { padding: 0 16px; }
  h1 { font-size: 1.625rem; }
  .btn { padding: 12px 20px; width: 100%; }
  .nav-wordmark { font-size: 1.125rem; }
  .nav-logo-mark { width: 32px; height: 32px; }
  .footer-grid { grid-template-columns: 1fr; gap: 32px; }
  .error-code { font-size: 3.5rem; }
  .error-page { padding: 64px 16px; }

  .hero { padding: 44px 0 28px; }
  .hero-title { font-size: 1.5rem; }
  .hero-image { aspect-ratio: 3 / 2; }

  .hero-actions,
  .cta-actions { flex-direction: column; }

  .service-card { padding: 22px 20px; }
  .review-card { padding: 22px 20px; }
  .fee-card { padding: 26px 20px; }
  .review-quote { padding: 14px 15px; }
  .experts-banner { padding: 26px 18px; }
  .experts-title { font-size: 1.25rem; }

  .procedure-step {
    flex-direction: column;
    gap: 14px;
    padding: 22px 18px;
  }

  .procedure-number { width: 42px; height: 42px; font-size: 1.125rem; }

  .page-header-title { font-size: 1.625rem; }
  .expert-card { padding: 26px 20px; }

  .contact-info { grid-template-columns: 1fr; }
  .contact-form-card { padding: 22px 18px; }
  .map-wrap { aspect-ratio: 1 / 1; }

  .form-card { padding: 22px 18px; }
  .status-card { padding: 20px 18px; }
  .doc-grid { grid-template-columns: 1fr; }
  .decision-actions { flex-direction: column; }
  .alert-action { flex-direction: column; align-items: stretch; }

  .guarantor-block { padding: 16px 16px 2px; }
  .declaration-block { padding: 16px 16px; }

  .toast-stack { top: auto; bottom: 12px; left: 12px; right: 12px; max-width: none; }
  .confirm-panel { padding: 24px 20px 22px; }
  .confirm-actions { flex-direction: column-reverse; }
  .radio-row { gap: 14px; }
  .cert-list li { flex-direction: column; align-items: flex-start; gap: 6px; }
  .admin-links { display: flex; }
  .admin-links .btn { flex: 1; }

  .modal-backdrop { padding: 0; }

  .modal-panel {
    max-width: none;
    min-height: 100%;
    border-radius: 0;
    padding: 52px 20px 32px;
  }

  .auth-card { padding: 24px 20px; border-radius: var(--radius); }
  .auth-title { font-size: 1.25rem; }
  .auth-tab { font-size: 0.8125rem; padding: 9px 8px; }
  .otp-input { font-size: 1.25rem; letter-spacing: 0.35em; }
  .dash-card { padding: 22px 18px; }

  .assistance-phone { font-size: 0.9375rem; }
  .named-step { gap: 14px; }
  .named-step-number { width: 36px; height: 36px; font-size: 1rem; }

  .claim-step { gap: 13px; }
  .claim-step-number { width: 30px; height: 30px; font-size: 0.875rem; }
  .claim-step-title { font-size: 1rem; }

  .tracking-code { font-size: 1.25rem; letter-spacing: 0.08em; }
  .timeline-item { padding-left: 18px; padding-bottom: 18px; }
  .help-note { padding: 14px 15px; }

  .assigned-expert { padding: 14px 15px; }
  .assigned-expert-name { font-size: 1rem; }
  .expert-choices { gap: 8px; }
  .expert-choice { gap: 10px; }
  .assign-picker { margin-top: 16px; padding-top: 16px; }
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  * { transition: none !important; animation: none !important; }

  .service-card:hover,
  .review-card:hover,
  .expert-card:hover { transform: none; }

  .modal-panel { animation: none; }
}

.choice-stack {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 8px;
}

.choice-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  background: var(--iac-white);
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease;
}

.choice-row:hover { border-color: var(--iac-navy-lt); }

.choice-row input {
  width: 17px;
  height: 17px;
  margin-top: 2px;
  flex-shrink: 0;
  accent-color: var(--iac-navy);
  cursor: pointer;
}

.choice-row:has(input:checked) {
  border-color: var(--iac-navy);
  background: var(--iac-quote-en);
}

.choice-row:has(input:focus-visible) {
  outline: 2px solid var(--iac-gold);
  outline-offset: 2px;
}

.choice-body { display: flex; flex-direction: column; gap: 3px; }

.choice-label {
  font-weight: 600;
  font-size: 0.9375rem;
  color: var(--iac-text);
}

.choice-hint {
  font-size: 0.8125rem;
  color: var(--iac-muted);
  line-height: 1.5;
}

.checkbox-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  border: 1px solid var(--iac-gold);
  border-left-width: 3px;
  border-radius: 0 var(--radius) var(--radius) 0;
  background: var(--iac-gold-lt);
  font-size: 0.9375rem;
  line-height: 1.55;
  cursor: pointer;
}

.checkbox-row input {
  width: 17px;
  height: 17px;
  margin-top: 2px;
  flex-shrink: 0;
  accent-color: var(--iac-navy);
  cursor: pointer;
}

.checkbox-row:has(input:focus-visible) {
  outline: 2px solid var(--iac-gold-dk);
  outline-offset: 2px;
}

.position-panel {
  border-left: 3px solid var(--iac-gold);
  background: var(--iac-surface);
  padding: 18px 20px;
  border-radius: 0 var(--radius) var(--radius) 0;
  margin-bottom: 20px;
}

.data-table .tracking-cell {
  font-size: 0.8125rem;
  white-space: nowrap;
}

.doc-kind-badge { text-transform: capitalize; }

.officer-contact a {
  color: var(--iac-navy);
  text-decoration: none;
  border-bottom: 1px solid var(--iac-border);
}

.officer-contact a:hover {
  color: var(--iac-gold-dk);
  border-bottom-color: currentColor;
}

@media (max-width: 720px) {
  .choice-row { padding: 12px 13px; }
  .checkbox-row { padding: 12px 13px; }
  .position-panel { padding: 14px 15px; }
}

.claim-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(330px, 1fr));
  gap: 24px;

  align-items: start;
  margin-bottom: 28px;
}

.claim-grid > .is-wide {
  grid-column: 1 / -1;
}

.fee-amount-label {
  margin: 0 0 2px;
  font-size: 0.75rem;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--iac-muted);
}

.fee-amount {
  margin: 0 0 18px;
  font-family: var(--font-heading);
  font-size: 2rem;
  line-height: 1.15;
  font-weight: 700;
  color: var(--iac-navy);

  font-variant-numeric: tabular-nums;
}

.fee-card .fee-amount,
.money-positive .fee-amount {
  color: var(--iac-green);
}

.mono {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 0.9375em;
  letter-spacing: 0.04em;
  color: var(--iac-text);
}

.internal-note {
  background: var(--iac-surface);
  border-left: 3px solid var(--iac-border);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 10px 14px;
  font-size: 0.9375rem;
  color: var(--iac-text);
  white-space: pre-wrap;
}

.report-body {
  background: var(--iac-surface);
  border-left: 3px solid var(--iac-gold);
  border-radius: 0 var(--radius) var(--radius) 0;
  padding: 14px 16px;
  margin: 0 0 18px;
  font-size: 0.9375rem;
  line-height: 1.6;
  white-space: pre-wrap;
}

.decide-block {
  margin-top: 22px;
  padding-top: 22px;
  border-top: 1px solid var(--iac-border);
}

.decide-block:first-of-type {
  margin-top: 18px;
}

.decide-block .form-card-title {
  margin-top: 0;
}

.radio-row {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 11px 13px;
  margin-bottom: 8px;
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease;
}

.radio-row:hover {
  border-color: var(--iac-navy-lt);
  background: var(--iac-surface);
}

.radio-row input {
  margin-top: 3px;
  flex-shrink: 0;
}

.radio-row:has(input:checked) {
  border-color: var(--iac-navy);
  background: var(--iac-surface);
}

.radio-row .cell-sub {
  display: block;
  margin-top: 2px;
}

.radio-row:focus-within {
  outline: 2px solid var(--iac-gold);
  outline-offset: 2px;
}

.doc-guide {
  list-style: none;
  margin: 0 0 20px;
  padding: 0;
}

.doc-guide li {
  padding: 10px 0;
  border-bottom: 1px solid var(--iac-border);
  font-size: 0.9375rem;
}

.doc-guide li:last-child {
  border-bottom: none;
}

.doc-guide strong {
  color: var(--iac-navy);
}

.split-preview {
  margin: 0 0 18px;
  padding: 13px 15px;
  background: var(--iac-green-lt);
  border-left: 3px solid var(--iac-green);
  border-radius: 0 var(--radius) var(--radius) 0;
}

.split-preview .form-hint {
  margin: 0;
  color: var(--iac-text);
  font-size: 0.9375rem;
  font-variant-numeric: tabular-nums;
}

.fee-bank {
  padding: 16px 18px;
  margin: 0 0 18px;
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
}

.fee-bank dt:first-child,
.fee-bank dd:first-of-type {
  margin-top: 0;
}

@media (max-width: 768px) {
  .claim-grid {

    grid-template-columns: 1fr;
    gap: 18px;
  }

  .fee-amount {
    font-size: 1.625rem;
  }

  .admin-tabs {

    flex-wrap: nowrap;
    overflow-x: auto;
    padding-bottom: 4px;
    -webkit-overflow-scrolling: touch;
  }

  .admin-tab {
    flex-shrink: 0;
  }
}

@media (max-width: 480px) {
  .fee-amount {
    font-size: 1.4375rem;
  }

  .radio-row {
    padding: 10px 11px;
  }

  .fee-bank {
    padding: 13px 14px;
  }
}

.admin-shell {
  display: grid;
  grid-template-columns: 236px minmax(0, 1fr);
  align-items: stretch;
  gap: 0;
  min-height: calc(100vh - var(--nav-height));
}

.admin-side {
  background: var(--iac-navy);
  padding: 22px 14px 32px;
}

.admin-side-toggle { display: none; }

.admin-side-nav {
  position: sticky;
  top: calc(var(--nav-height) + 22px);
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.admin-side-heading {
  font-size: 0.6875rem;
  font-weight: 600;
  letter-spacing: 0.09em;
  text-transform: uppercase;
  color: rgba(255, 255, 255, 0.45);
  margin: 16px 10px 7px;
}
.admin-side-heading:first-child { margin-top: 0; }

.admin-side-link {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  font-size: 0.9375rem;
  color: rgba(255, 255, 255, 0.78);
  transition: background 0.15s ease, color 0.15s ease;
}
.admin-side-link:hover {
  background: rgba(255, 255, 255, 0.07);
  color: var(--iac-white);
}
.admin-side-link.is-active {
  background: var(--iac-gold);
  color: var(--iac-navy-dk);
  font-weight: 600;
}

.admin-side-count {
  min-width: 22px;
  padding: 1px 7px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.16);
  font-size: 0.75rem;
  font-weight: 600;
  text-align: center;
}
.admin-side-link.is-active .admin-side-count {
  background: rgba(0, 0, 0, 0.17);
}

.admin-main {
  min-width: 0;
  padding: 26px 30px 72px;
}

.claim-sticky {
  position: sticky;
  top: var(--nav-height);
  z-index: 20;
  background: var(--iac-navy);
  border-radius: var(--radius-lg);
  padding: 18px 22px;
  margin-bottom: 20px;
  box-shadow: 0 6px 18px rgba(18, 38, 63, 0.16);
}

.claim-sticky-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.claim-sticky-label {
  font-size: 0.6875rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--iac-gold);
  margin-bottom: 2px;
}

.claim-sticky-code {
  font-family: var(--font-heading);
  font-size: 1.5rem;
  letter-spacing: 0.04em;
  color: var(--iac-white);
  line-height: 1.1;
}

.claim-sticky-badges { display: flex; gap: 8px; flex-wrap: wrap; }

.claim-sticky-meta {
  margin-top: 10px;
  padding-top: 12px;
  border-top: 1px solid rgba(255, 255, 255, 0.14);
  font-size: 0.9375rem;
  color: rgba(255, 255, 255, 0.82);
}
.claim-sticky-meta strong { color: var(--iac-white); font-weight: 600; }
.claim-sticky-meta span { color: rgba(255, 255, 255, 0.4); margin: 0 2px; }
.claim-sticky-meta a { color: var(--iac-gold-lt); }
.claim-sticky-meta a:hover { text-decoration: underline; }

.claim-tabs-layout {
  display: grid;
  grid-template-columns: 208px minmax(0, 1fr);
  gap: 24px;
  align-items: start;
}

.claim-tabs {
  position: sticky;
  top: calc(var(--nav-height) + 148px);
  display: flex;
  flex-direction: column;
  gap: 3px;
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius-lg);
  padding: 8px;
}

.claim-tab {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 12px;
  border-radius: 8px;
  font-size: 0.9375rem;
  color: var(--iac-text);
  border-left: 3px solid transparent;
  transition: background 0.15s ease, border-color 0.15s ease;
}
.claim-tab:hover { background: rgba(18, 38, 63, 0.05); }
.claim-tab.is-active {
  background: rgba(18, 38, 63, 0.07);
  border-left-color: var(--iac-gold);
  font-weight: 600;
  color: var(--iac-navy);
}

.claim-tab-label { flex: 1; min-width: 0; }

.claim-tab-count {
  min-width: 21px;
  padding: 1px 6px;
  border-radius: 999px;
  background: rgba(18, 38, 63, 0.09);
  font-size: 0.75rem;
  font-weight: 600;
  text-align: center;
  color: var(--iac-navy);
}

.claim-tab-flag {
  color: var(--iac-amber);
  font-size: 1.25rem;
  line-height: 0;
}

.claim-tabbody { min-width: 0; }

.claim-panel {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 18px;
  align-items: start;
}
.claim-panel > .dash-card.is-wide { grid-column: 1 / -1; }

.doc-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(210px, 1fr));
  gap: 14px;
}

@media (max-width: 1100px) {
  .claim-tabs-layout { grid-template-columns: 1fr; }
  .claim-tabs {
    position: static;
    flex-direction: row;
    overflow-x: auto;
    padding: 6px;
    -webkit-overflow-scrolling: touch;
  }
  .claim-tab {
    border-left: none;
    border-bottom: 3px solid transparent;
    white-space: nowrap;
    flex: 0 0 auto;
  }
  .claim-tab.is-active { border-left: none; border-bottom-color: var(--iac-gold); }
  .claim-tab-label { flex: 0 0 auto; }
}

@media (max-width: 900px) {
  .admin-shell { grid-template-columns: 1fr; min-height: 0; }
  .admin-side { padding: 12px 16px; }
  .admin-side-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    width: 100%;
    background: none;
    border: none;
    color: var(--iac-white);
    font-size: 0.9375rem;
    font-weight: 600;
    padding: 6px 0;
    cursor: pointer;
  }
  .admin-side-toggle-bar {
    width: 18px;
    height: 2px;
    background: var(--iac-white);
    box-shadow: 0 5px 0 var(--iac-white), 0 -5px 0 var(--iac-white);
  }
  .admin-side-nav { position: static; display: none; padding-top: 10px; }
  .admin-side.is-open .admin-side-nav { display: flex; }
  .admin-main { padding: 20px 18px 56px; }
  .claim-sticky { position: static; padding: 16px 18px; }
  .claim-sticky-code { font-size: 1.25rem; }
}

@media (max-width: 560px) {
  .admin-main { padding: 16px 14px 48px; }
  .claim-panel { grid-template-columns: 1fr; }
  .doc-grid { grid-template-columns: 1fr; }
}

.claim-shell {
  display: grid;
  grid-template-columns: 272px minmax(0, 1fr);
  align-items: stretch;
  min-height: calc(100vh - var(--nav-height));
  background: var(--iac-surface);
}

.claim-rail {
  background: var(--iac-white);
  border-right: 1px solid var(--iac-border);
  padding: 28px 24px 40px;
}

.claim-rail-back {
  display: inline-block;
  font-size: 0.875rem;
  font-weight: 500;
  color: var(--iac-navy);
  margin-bottom: 26px;
}
.claim-rail-back::before { content: '\2190'; margin-right: 6px; }
.claim-rail-back:hover { color: var(--iac-gold-dk); }

.claim-rail-block { margin-bottom: 30px; }

.claim-rail-heading {
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--iac-muted);
  margin-bottom: 14px;
}

.claim-steps { list-style: none; }

.claim-steps .timeline-item {
  position: relative;
  padding: 0 0 18px 24px;
  border-left: 2px solid var(--iac-border);
}
.claim-steps .timeline-item:last-child { border-left-color: transparent; padding-bottom: 0; }

.claim-steps .timeline-dot {
  position: absolute;
  left: -7px;
  top: 3px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--iac-white);
  border: 2px solid var(--iac-border);
}
.claim-steps .timeline-item.is-current .timeline-dot {
  background: var(--iac-gold);
  border-color: var(--iac-gold);
  box-shadow: 0 0 0 4px rgba(200, 153, 46, 0.2);
}

.claim-steps .timeline-title {
  font-size: 0.875rem;
  font-weight: 600;
  color: var(--iac-navy);
  line-height: 1.35;
}
.claim-steps .timeline-item.is-current .timeline-title { color: var(--iac-gold-dk); }
.claim-steps .timeline-note { display: none; }
.claim-steps .timeline-time {
  font-size: 0.75rem;
  color: var(--iac-muted);
  margin-top: 2px;
}

.claim-rail-help {
  background: var(--iac-surface);
  border: 1px solid var(--iac-border);
  border-radius: var(--radius);
  padding: 16px;
}
.claim-rail-phone {
  font-family: var(--font-heading);
  font-size: 1.0625rem;
  margin-bottom: 6px;
}
.claim-rail-phone a { color: var(--iac-navy); }
.claim-rail-note { font-size: 0.8125rem; color: var(--iac-muted); line-height: 1.55; }

.claim-main {
  min-width: 0;
  padding: 30px 34px 72px;
  max-width: 920px;
}

.claim-flow {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.claim-action-label {
  order: -2;
  font-size: 0.6875rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--iac-gold-dk);
  margin-bottom: -6px;
}

.claim-flow > .dash-card.is-action {
  order: -1;
  border-left: 4px solid var(--iac-gold);
  box-shadow: 0 3px 14px rgba(18, 38, 63, 0.08);
}

@media (max-width: 960px) {
  .claim-shell { grid-template-columns: 1fr; min-height: 0; }
  .claim-rail {
    border-right: none;
    border-bottom: 1px solid var(--iac-border);
    padding: 18px 20px 24px;
  }
  .claim-rail-block { margin-bottom: 20px; }
  .claim-steps {
    display: flex;
    gap: 0;
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
    padding-bottom: 4px;
  }
  .claim-steps .timeline-item {
    flex: 0 0 auto;
    min-width: 132px;
    padding: 20px 14px 0 0;
    border-left: none;
    border-top: 2px solid var(--iac-border);
  }
  .claim-steps .timeline-item:last-child { border-top-color: transparent; }
  .claim-steps .timeline-dot { left: 0; top: -7px; }
  .claim-steps .timeline-time { display: none; }
  .claim-main { padding: 22px 20px 56px; max-width: none; }
}

@media (max-width: 560px) {
  .claim-main { padding: 18px 15px 48px; }
  .claim-detail-zone { grid-template-columns: 1fr; }
}